FAQs

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How do I know what size to purchase?

To find the perfect fit, measure the neck of your dog where their collar sits. We recommend at least two-fingers to allow for a little comfort when measuring.

Small - fits up to 15.5"

Medium - fits up to 19"

Large - fits up to 22"

X-Large - fits up to 24.5"                                       

Due to the hand-made nature of our products, sizing may tend to vary slightly. If you have any questions regarding sizing, please contact us at hooman@rallypaws.com or send us a DM on our instagram page @denalirally and we would be happy to help!

Additionally, our sizing guidelines can be found under "Sizing" when viewing each product.

What are the care instructions?

We know that our pets can't resist a fresh rain puddle (or mud puddle!), therefore, these bandanas can easily be popped into the wash with like-colors and tumble dry on a low setting. They can even be ironed back to their pristine shape by ironing on low heat. We highly recommend removing the product before any rough play, or high-intense activities (duck hunting, dock diving, etc.)

How long will my order be processed?

Each order will be processed between 3-4 business days from the time you have made your purchase. Should you need to update any shipping information, we recommend contacting us within 24 hours of placing your order, otherwise, once we have placed your order in the mail we unfortunately cannot make changes.

When will I receive my order?

Our current shipping rate is 5-7 days. Once your order has been processed you will receive a tracking number for your order. 

*Due to COVID-19, shipping times may be delayed